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6 items waiting on your decision · Average response time: 6 minutes
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Edited today
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Avg time to decide
6 min
MESSAGE SENDCase:Garcia, MariaMB-2024-0047
Urgent
Just nowLuci drafted a sms reply to Maria Garcia
“Hi Maria — great question. Based on current market conditions, your rate is locked at 6.875% through Friday. I'd recommend we confirm the lock extension today to keep that rate through closing.”
COUNTER-OFFERCase:Hernandez, LuisMB-2024-0035
Urgent
1 hour agoPRMG returned a counter-offer
Rate7.125%→ 6.875%
Points0→ 0.5
PRMG offering lower rate of 6.875% but with 0.5 points origination fee. Effective break-even at ~38 months.
CD REVIEWCase:Lopez, CarmenMB-2024-0021
Urgent
3 hours agoUWM — Closing Disclosure ready for review
Closing: Friday, November 1, 2025 · Cash to close: $18,430.50
- ▸Lender credit increased by $250
- ▸Title insurance reduced by $180
- ▸Daily interest adjusted (closing date shifted +1 day)
PRE-UNDERWRITING REVIEWCase:Vance, EleanorMB-2024-0042
14 min ago
Luci completed pre-underwriting
Proceed to submission1 predicted conditionDTI
34%
under 43
LTV
72%
moderate
Reserves
5.8 mo
Credit
752
good
MESSAGE SENDCase:Park, JenniferMB-2024-0038
22 min ago
Luci drafted a email reply to Jennifer Park · Subject: Update on your loan
“Hi Jennifer — wanted to give you a quick update. UWM has received your full package and is in initial review. We expect their first response within 48 hours. I'll reach out the moment we hear back.”
MESSAGE SENDCase:Chen, MichaelMB-2024-0028
2 hours ago
Luci drafted a sms reply to Michael Chen
“Michael — your appraisal came back at $680,000, matching the purchase price exactly. We're in great shape. Will share the report this afternoon.”